Support for the SAP Supply Chain

Implementing a new SAP solution is just the start. To maintain efficient supply chain operations, a strong support partner is needed to ensure any updates or issues that arise are dealt with quickly and effectively.

Providing support services for any combination of SAP Supply Chain modules, our support packages are based on an hour bank model. Tailored to your individual needs, we will recommend the number of hours we think you need, based on your business operations and processes.

Every member of our UK-based support team has extensive experience of the SAP Supply Chain, so you can be confident you will benefit from specialist knowledge and expertise in the specific area of the supply chain you operate

Flexible SAP Support

Warehouses, distribution centres and manufacturing facilities are not 9 - 5 businesses, so you need to be able to access support as and when you need it. We offer a flexible approach, providing a support package during the hours you are most likely to need it, including outside of typical business hours, at weekends and during bank holidays.

Working Together

Our simple to use helpdesk portal ensures all support requests can be raised easily through our ticket-based process. Always on hand to discuss any support tasks, our technical and functional consultants within our in-house support team, can always be contacted.  

"A true partnership relationship, The Config Team are always aware of the need to deliver success for the end client."
Maureen Allison, Halewood International